Complaints Procedure2022-06-16T19:05:07+00:00

Complaints procedure

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Synchronicity Earth interacts with a wide range of stakeholders including, donors, supporters, other conservation organisations, grantees and scientists. In all of our interactions we aim to be respectful, clear and transparent and to follow operational procedures that comply with relevant regulation and Charity Commission guidance.

Making a Complaint

Your views are very important to us and we take any feedback we receive seriously. If you are unhappy with any aspect of our work, we would like to hear about it.

We define a complaint as an expression of dissatisfaction with Synchronicity Earth, including the services we provide, the conservation activities we implement or support, and/or the behaviour of staff or agencies.

Our commitment to you

  • We will, at all times, treat