Privacy Policy 2017-12-04T09:17:22+00:00

Privacy Policy

--Privacy Policy

Synchronicity Earth is committed to protecting your privacy and security. This policy explains how and why we use your personal data, to ensure you remain informed and in control of your information.

What information does Synchronicity Earth collect?

We collect information that is knowingly and voluntarily given through our website and social media channels and at events and meetings. It may include email, postal and telephone contact information as well as information on communication history, event attendance and fundraising activities and interests.

We will never share your information with another organisation.

Information collected by our webserver

We collect aggregated information on site visitors, which we use to analyse use of our website. We do not identify individual users. We use tools such as Google Analytics to learn what brings visitors to our website and which pages they view.

We retain all information you submit through our website, for example by registering for our newsletter or making a donation. If you have donated via a third party, such as Just Giving, please refer to their Terms and Conditions and Privacy Policy.

Use of Cookies

Cookies are small text files that are collected by your browser from websites you visit which are then stored on your device. Cookies are widely used in order to enable website functionality and make sites work more efficiently. As you do not need to login to the Synchronicity Earth website,  the cookies used are generally for the purpose of analytics. Google Analytics enables us to better understand our audience – this service uses cookies to help us understand where the site is being accessed from, the type of browser and operating system being used, the IP address of the user, but does not identify individuals. Read more about the way Google Analytics uses cookies.

Newsletter

Synchronicity Earth uses Mailchimp, an email marketing tool, to send out our newsletter and occasional communications around our events. This tool allows us to monitor very basic information such as the links subscribers to our newsletter visit, how many times they open the newsletter and when a user unsubscribes.

Other Websites

Our website contains links to external websites. Synchronicity Earth is not responsible for the privacy practices and content of those sites and cannot guarantee that content linked to will always be available.

Personal Data you provide

We collect data you give to us, including information you provide when you register for our newsletter, make a donation or communicate with us or attend an event. This includes:

  • Personal details (name, email address, telephone contacts and postal address)
  • Financial information, such as gift aid information
  • Details of your interests and preferences, such as programme and event interests

Information we collect

Your activities and involvement with Synchronicity Earth will be recorded and saved so that we have a history of event attendances, donations, interests and enquiries. This assists in improving our communications.

How is the collected information used?

The information we collect is used to communicate with our supporters and to improve content on our website. If a supporter has requested it, we send our newsletter, other updates on our work and information about our events. We may also ask supporters to participate in occasional surveys. If you have made a donation, we will send an acknowledgement of your donation.

You can ‘opt in’ to receive our newsletter either through our website or by contacting us at supporters@synchronicityearth.org

Marketing

We use personal data to communicate with supporters to promote the work of Synchronicity Earth and to help with fundraising. This includes keeping you up to date with our campaigns and fundraising.

Internal Analysis

We may carry out analysis on our supporters and donors to determine the success of our fundraising and events. This helps inform our approach and understand how we can improve our communications with our supporters.

What about Spam?

We will not send you any unsolicited emails. We will only send out emails or other communicative material if users have signed up to receive them. Such materials and newsletters will also have an option to unsubscribe should you decide not to receive them anymore.

Accessing and updating personal information

You can contact us at any time to ask what information we hold on you and to update it or ask us to delete it. To do this please contact supporters@synchronicityearth.org

Or you can write to the Donations Manager at our postal address:

32a Thurloe Place, London. SW7 2HQ

To verify a persons identity we will require  the full name, address and email of the person making the enquiry and their relationship to Synchronicity Earth. Please note that information will only be disclosed on the person making the request, or to someone who is acting on their behalf (such as a solicitor or someone with a verified power of attorney).

Data Security

Once we have received your information it will be be stored electronically and is managed in accordance with our Data Protection Policy, following strict control and security procedures to prevent any unauthorised access.

Questions and Complaints

If you have a question concerning our Privacy Policy or you wish to make a Complaint, please contact us at supporters@synchronicityearth.org

Or you can write to the Donations Manager at our postal address:

32a Thurloe Place, London. SW7 2HQ

Changes to this policy

Our privacy policy may be updated to reflect any new regulations that may come into effect and will be published on our website.