Credit, Debit and bank account information
We do not retain credit and debit card details following the purchase of tickets at events, charity auction items or event merchandise.
We keep bank account information for grantees and suppliers so that we can fulfil contractual payments. We also keep bank account details for donors so that we can collect direct debits in accordance with direct debit mandate rules.
The legal basis for processing this information is ‘Contract Performance’.
Funding Partner organisations
Synchronicity Earth funds environmental conservation work by a wide range of organisations around the world. So that we can do this we collect information about these organisations, which will include some personal information on key staff at those organisations. The legal basis for processing this information is Consent.
Once we have received your information it will be stored electronically and is managed in accordance with our Data Protection Policy following strict control and security procedures to prevent any unauthorised access. We will keep your data for as long as we consider it necessary to carry out our activities, taking into consideration legal, taxation and accounting requirements.
All data is held securely on servers within the EU that comply with GDPR or on servers that fulfill compliance with GDPR regulation by certifying equivalency.
Sharing data with third parties to fulfil legal or contractual obligations
We may need to pass on information if required by law or by a regulatory body. For example, Gift Aid information to HMRC, or to fulfil an information request by a law enforcement agency.
Use of professional fundraisers and ‘cold-calling’
We never use the services of professional fundraisers or engage in cold-calling. We are not that kind of charity. We aim to build meaningful relationships with our donors and supporters based on mutual respect and shared interests.
Understanding exactly what data we maintain about you
You can contact us at any time to ask what information we hold on you and to update it or ask us to delete it. To do this please contact: email@example.com
Or you can write to our Head of Relationships and Operations at our postal address (contact details above).
If you wish to verify the personal details we maintain about you, we require your full name, address and email and your relationship to Synchronicity Earth. Please note that information will only be disclosed on the person making the request, or to someone who is acting on their behalf (such as a solicitor or someone with a verified power of attorney). We will ask for proof of identity before we release any information.
How long do we store your data for?
This depends on the nature or our relationship with you. If you are an ongoing donor, we need to retain your personal data so we can communicate project updates and inform you of the impact of the work you have funded.
We need to communicate with supporters and potential donors about the work we undertake to meet our charitable objectives, through a range of formats, including email communications. We also want to mak